Shipping and Custom Orders Policy – Special Offer 30% off shipping promotion
Shipping costs are estimated based on standard weight and size. During the 30% off shipping promotion, the discount applies automatically to eligible online orders of aluminium profiles up to 3 m in length. In rare cases where shipment weight or dimensions significantly exceed standard parameters, we will notify you before dispatch. You may then choose to cancel the order or agree to an adjusted shipping cost.
All custom-cut or machined goods, including aluminium profiles cut to length or prepared to specific requirements, are non-refundable. As these products are made to order, we cannot accept returns or exchanges for change of mind or incorrect measurements once production has commenced.
This policy does not affect your rights under the Australian Consumer Law relating to faulty or damaged products.
This offer will run from 1st November 2025 through to the end of February 2026, after which it may be extended further.
